Privacy Policy
Effective date: September 29, 2026
Asher Homes & Docks, LLC ("Asher Homes & Docks," "we," "us") builds and services docks and provides home construction services around Lake Norman and Lake Wylie. This policy explains what information we collect through asherhomesanddocks.com, by phone and by text message, and how we use it.
Information we collect
- Information you give us: your name, email address, phone number, property address and message when you submit our contact form, call us or text us.
- Call and text records: when you call or text us, we receive your phone number, the date, time and length of the call, and the content of text messages. Calls may be recorded; you will hear a notice before recording begins.
- Website usage data: pages visited, the website or ad that referred you, general location, device and browser type, collected through cookies and similar technologies.
How we use information
- To respond to your inquiry, prepare estimates, schedule work and provide our services.
- To communicate with you by phone, email or text message about your request.
- To understand which advertising and pages bring us customers, and to improve our website and service.
- To keep records required for our business and to comply with the law.
We do not sell your personal information.
Cookies, analytics, advertising and call tracking
We use Google Analytics and Google Ads to measure website traffic and advertising results, and CallRail to show a tracking phone number on our website so we know which pages and ads lead to calls. These services may place cookies on your device and receive information about your visit. You can block or delete cookies in your browser settings, and you can opt out of personalized Google ads at adssettings.google.com.
How we share information
We share information only with service providers that help us run our business, such as our website host, call tracking and messaging provider, analytics and advertising providers, and our marketing agency, and only so they can perform services for us. We may also disclose information if required by law or to protect our rights.
Text messaging (SMS)
If you text us, Asher Homes & Docks may send you text messages related to your inquiry or project, including replies to your questions, estimates, and appointment scheduling and confirmations.
Consent. We send text messages only to people who have texted us first or given permission to a member of our team. Consent to receive text messages is never a condition of purchasing any product or service.
Frequency and cost. Message frequency varies based on your request. Message and data rates may apply.
Opting out. Reply STOP to any message to stop receiving text messages. Reply HELP for help, or contact us at (704) 880-1277 or asherhomes@yahoo.com.
How we handle mobile information. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared with the service providers that operate our messaging and customer-communication systems on our behalf, solely to deliver these messages. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
How long we keep information
We keep information for as long as needed to respond to you, provide our services and meet legal, tax and record-keeping obligations, then delete or de-identify it.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing asherhomes@yahoo.com or calling (704) 880-1277.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy. The effective date above shows when it last changed.
Contact us
Asher Homes & Docks, LLC · (704) 880-1277 · asherhomes@yahoo.com
Terms & Conditions
Effective date: September 29, 2026
1. Acceptance of terms
By using asherhomesanddocks.com or communicating with us by phone or text, you agree to these terms. If you do not agree, please do not use the website.
2. Our services
Asher Homes & Docks, LLC designs, builds, repairs and maintains docks and provides home construction services in the Lake Norman and Lake Wylie areas. Information on this website is general. Prices, timelines and scope are set only in a written estimate or contract, and a signed contract controls over these terms.
3. Text messaging terms
Program. Asher Homes & Docks sends conversational text messages to customers and prospects about their inquiries and projects: replies to questions, estimate follow-up, appointment scheduling and confirmations, and service-day updates. We do not send marketing broadcasts.
How you opt in. By texting our published number or giving permission to a member of our team.
Frequency. Message frequency varies based on your request.
Cost. Message and data rates may apply, depending on your mobile carrier plan.
Help. Reply HELP for assistance, or contact us at (704) 880-1277 or asherhomes@yahoo.com.
Opting out. Text STOP to the number you are texting with to stop receiving messages. We will send one message confirming you are unsubscribed. To rejoin, text START.
Carriers. Participating carriers include AT&T, T-Mobile, Verizon Wireless, US Cellular and others. Carriers are not liable for delayed or undelivered messages.
Privacy. See the Text messaging section of our Privacy Policy above. Mobile information is never sold or shared for marketing purposes.
Eligibility. You must be 18 or older and the account holder, or have the account holder's permission, to receive texts at the number you provide.
4. Use of the website
You agree not to misuse the website, including by submitting false information, sending spam through our forms, or attempting to interfere with how the site works.
5. Intellectual property
The content on this website, including text, photographs, logos and project images, belongs to Asher Homes & Docks or its licensors and may not be copied or used without our permission.
6. Third-party links and services
The website may link to or use third-party services, such as social media, maps and analytics. We are not responsible for their content or practices.
7. Disclaimers
The website is provided "as is." We try to keep information accurate and current but do not guarantee that it is complete or error-free.
8. Limitation of liability
To the fullest extent permitted by law, Asher Homes & Docks is not liable for indirect, incidental or consequential damages arising from use of the website or our text-messaging program. Work we perform is governed by its written contract.
9. Changes to these terms
We may update these terms. The effective date above shows when they last changed.
10. Governing law
These terms are governed by the laws of the State of North Carolina.
11. Contact us
Asher Homes & Docks, LLC · (704) 880-1277 · asherhomes@yahoo.com